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xj77 handles your information with care. This policy explains exactly what data we collect when you access the platform, how we use it, and what choices you have — covering everything from your account registration details to transaction records linked to Rocket and Bank Transfer.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is Rocket mobile banking or a standard Bank Transfer. We also record transaction activity in your account wallet so that your deposit and withdrawal history stays accurate and accessible to you at any time. We use this data for three clear purposes: to operate and maintain your account, to process transactions through the payment rails you have selected, and to meet any obligations that apply under the laws of your jurisdiction. Access to and use of this platform depends on your local law and the eligible regions we serve — we do not apply a single legal standard across all territories. Cookies and session data are collected automatically when you browse the site or log in from a mobile device. This session information helps us keep you signed in across pages without asking you to re-enter credentials repeatedly. We do not sell your personal data to third parties. Any data sharing that occurs is limited to service providers who help us deliver the platform — payment processors and account security services — and only under strict data-handling terms. You can contact our support team to ask which processors handle data connected to your account.
This policy covers data we control directly — your account profile, login activity, transaction records and how you interact with the platform on your device. It does not extend to third-party services you reach from our site, or to local legal obligations that vary by region. Understanding the boundary helps you know where to direct a question.
Any data created when you register, log in or update your account details falls fully within this policy. That includes your email address, phone number and the account wallet activity we store on your behalf.
Deposit and withdrawal records linked to Rocket or Bank Transfer are covered here. We retain these records to keep your account history accurate. How long we keep them depends on applicable law in your eligible region.
Data collected as you browse pages — including cookie identifiers and session tokens — falls inside this policy. We use it to maintain your login state and improve the pages you see most often on mobile.
If you follow a link to an external site or use a payment service provider's own interface, that provider's privacy terms apply — not ours. We are not responsible for data practices outside the xj77 platform boundary.
You are not a passive subject of this policy — there are concrete steps you can take at any time. Start by reviewing the account details stored under your profile: log in, open the account settings page, and check the name, contact details and linked payment method shown there. If anything is wrong, you can correct it directly from that page or raise a support request if the field is locked for security reasons. For transaction records — including any Rocket or Bank Transfer history in your account wallet — open the transaction log in your account area. If a record looks incorrect or you cannot locate a specific entry, contact our support team with the relevant date and amount, and we will check it against our payment processor records. You can also ask us to clarify what data we hold about you, how long we keep it and which processors handle it. Where your local law provides a right to request deletion of certain records, you can submit that request through the support routes listed on this page. We aim to respond to data queries in a reasonable period, though exact timing depends on the nature of the request and applicable regional law.
Log in and open the account settings page to see the personal details and payment method information we hold. You can view your transaction history, including Rocket and Bank Transfer entries, from the wallet tab.
Update editable fields directly in account settings. If a field is locked — for security or verification reasons — submit a correction request through our support channel and we will process it.
Contact us to ask what personal data we hold, which processors have access to it and how long it is retained. We answer these queries based on the applicable rules for your eligible region.
Where your local law supports a deletion request, reach the support team through the published contact routes. We will confirm what can be removed and what must be retained for legal or transactional reasons.
If you have a question about how we handle your data, the quickest path is the live chat available when you are logged in. For written requests — such as a data correction or a formal query about retention — use the email support route published in the contact section of the site. All privacy-related queries go to the same team that manages account and wallet support.
Open the chat widget after logging in to reach the support team with a privacy or account data question. This is the fastest route for straightforward queries about what we hold in your account.
Use the email address published in our contact section for formal written requests — data corrections, deletion requests or questions about how your Rocket or Bank Transfer records are stored and retained.
Many data-related actions — reviewing your profile, updating contact details and checking your transaction log — can be completed without contacting us at all. Start in your account settings before raising a support request.
We have structured our data practices around what you can actually verify: your account page shows the details we hold, your wallet log shows the transactions we have recorded, and our support team can confirm which processors handle your data. We do not make claims about security that you cannot check — instead, we point you to the account tools and contact routes that let you inspect and, where permitted, correct the record.
We use session cookies to keep you logged in across pages on mobile and desktop. You can clear cookies through your browser settings at any time, though doing so will end your current session and require a new login.
Login credentials are stored in encrypted form. If you suspect unauthorised access to your account, contact support immediately through the live chat or email route — do not wait, as the team can flag the account for review.
We keep account and transaction records for as long as required by the law applicable to your eligible region. When retention is no longer required and no legal hold applies, records are removed from active systems.
When this policy changes in a material way, we publish the updated version on this page. Continuing to use the platform after a published update means you have had the opportunity to review the revised terms.
These are the questions we see most often from people reviewing this policy for the first time. If your question is not covered here, reach the support team through the live chat or email route listed above.
We collect the details you enter during registration — name, email address, phone number and chosen payment method. Once your account is active, we also record login activity and transaction history, including any deposits or withdrawals made through Rocket or Bank Transfer.
We share data only with service providers who are necessary to operate the platform — payment processors and account security services. We do not sell personal data. Any provider we share data with is required to handle it under strict terms consistent with this policy.
Log in and open your account settings page to review the personal details and payment method information we have on file. Your wallet tab shows your full transaction log. For a broader data summary, contact us through email support and we will provide the details applicable to your account.
Where your local law supports a deletion request, you can submit one through our email support route. We will confirm which records can be removed and which must be kept for transactional or legal reasons. Access to this right depends on your local law and eligible region.
We use cookies to maintain your login state as you move between pages on mobile or desktop — so you are not prompted to log in again mid-session. You can clear cookies through your browser settings at any time, which will end your current session. We do not use cookies to track activity outside the xj77 platform.
Start with your account settings page — many fields can be corrected directly. If a field is locked, raise a correction request through live chat or email support. For Rocket or Bank Transfer transaction discrepancies, include the date and approximate amount so the team can check against payment processor records.